For over forty years Matik, Inc. has been perfecting their customer support model. Their technical staff is trained to provide reasonable prices in a prompt and professional manner. Their expert technical staff has travelled over 15,000 miles in the first quarter, supporting customers in New York, California, Texas, Minnesota, Indiana, Michigan, Florida, Kansas, North Carolina, Washington DC, Mississippi, New Jersey and multiple regions of Canada!
Matik’s experienced service team has provided service support for Codimag printing presses, Gietz hot foil stamping machines, Gietz Tray Formers, GOEBEL-IMS slitter rewinders, as well as Kelva web cleaning systems and components.
Their technicians have consulted on the relocation of machines, the re-building of machines, and adding components to machines.
Matik’s service team has numerous support engagements scheduled over the next few months including OEM assistance at DRUPA in Dusseldorf, Germany, machine relocation for a major customer in the Midwest, and project assistance ramping up production at two major outlets in the Southern United States.
On top of that, Matik’s technicians will also have the pleasure of installing a new Gietz HTF940 tray forming machine in Canada, and the first SEI Laser Labelmaster in the United States!
Matik’s service team is traveling the extra mile to support their customers. Matik service provides a variety of customer support services including; scheduled preventive maintenance, equipment operation assessment, as well as production evaluation!